Refund Policy
Last updated: 30 October 2026
Every Argyx plan starts with a 14-day free trial so you can evaluate the Service before paying.
Refunds
- If you are not satisfied, you can request a full refund within 14 days of your first payment for a new subscription.
- Annual subscriptions cancelled after 14 days are not refunded but remain active until the end of the paid term.
- Monthly subscriptions can be cancelled at any time and remain active until the end of the current month; partial months are not refunded.
- Where consumer law in your country grants additional rights, those rights apply.
How to request a refund
Payments are processed by Paddle.com, our merchant of record. Request a refund through the link in your Paddle receipt email, at paddle.net, or by emailing hello@secureit360.ai. Approved refunds are returned to the original payment method.
Cancellation
Administrators can cancel from Billing in the app at any time. You keep access until the end of the paid period, and you can export your data before it is deleted 30 days later.